Ninebot ESX Error Code 32

Though this error shows as "Undefined" in the Ninebot App, it has been revealed to be a rental firmware-only code.

Error 32 on a Ninebot ESX.
"IoT Heartbeat error."

If your Segway Ninebot ESX(ES1, ES2, ES3, or ES4) or Segway SNSC (1.0 or 1.1) is beeping or has a red wrench icon and flashes this code, read below.

If you clicked the wrong error code, go back to the Error Code Index.

Previous Error Code: Ninebot ESX Error Code 31 - Next Error Code: Ninebot ESX Error Code 33


This code is caused only when a scooter is on rental firmware and can no longer detect the IoT device.

Be wary of buying any devices with this error code as they have a high likelihood of being stolen.

Proceed only if the seller has papers or some kind of document proving ownership.


Flash retail firmware to the scooter.