Ninebot Max Speed Troubleshooting: Difference between revisions
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==Steps== | ==Steps== | ||
If your scooter isn't hitting the rated speed, try the steps below to troubleshoot before posting in an online forum. | |||
Chances are these steps will be the first things you are asked to do. | |||
===Mode=== | ===Mode=== | ||
Revision as of 00:32, 4 March 2022
Ninebot Max/G30 series scooters have several different checks that control speed.
Your scooter on a stock battery will go no faster than 19mph/30kmh on a gen 1 motor and no faster than 23mph/35-36kmh on a gen 2 motor.
These are hardware limits that can't be changed with any amount of custom firmware.
The only way to go faster than those speeds is hardware modding.
Steps
If your scooter isn't hitting the rated speed, try the steps below to troubleshoot before posting in an online forum.
Chances are these steps will be the first things you are asked to do.
Mode
First, check that the scooter is in the fastest(sport) mode by checking that the dashboard shows a blue S somewhere on it.
Cycle through modes by double-tapping the power/headlight button.
If none of these get the scooter to ~19mph, move on to the next step.
Charge
Gen 1 Ninebot Max motors (those with a wheel serial beginning in 5 or 6) will have their top speed only for the first 10-15% of the battery.
As the battery drops the top speed will also until it hits 14mph near 0%.
Make sure the scooter is fully charged for top speed.
This is less of an issue on gen 2 motors.
Serial Number
Make sure that the Serial Number corresponds to a US serial or at least just not a rental.
Change the 4th digit to an S to ensure max speed. (Prefix: N4GS)
European serials are often speed limited for local regulations, so changing to a us region may remove your limits but may put you at risk of fines.
Firmware
Make sure that stock or custom firmware with a higher max speed is flashed.
To do this flash version 1.2.6 or a CW zip of your choice.
Phase Failure
If attempting to ride the scooter causes it to vibrate very loudly, there may be a phase issue.
Remove the screws and ensure that the 3 thicker phase cables are all still connected.
If the board shows signs of burning, you will need to replace the controller.
Very rarely, this won't solve the issue and the motor will have a blown phase and need to be replaced, but usually, it is the board.