Ninebot Max Error Code 21: Difference between revisions

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[[File:NinebotMaxError21.png|thumb|center|Error 21 on a Ninebot Max.]]
[[File:NinebotMaxError21.png|thumb|center|Error 21 on a Ninebot Max.]]


  "Battery Communication Error, Please check the Battery, Control Board & related connections"
  "Built-in Battery Communication Error, Please check the Battery, Control Board & related connections"


{{Ninebot Max Error Code SEO|21}}
{{Ninebot Max Error Code SEO|21}}
If you have a [[Ninebot ESX]] (ES1, ES2, ES3, or ES4), instead see: [[Ninebot ESX Error Code 21]]


==Cause==
==Cause==


This error is thrown when the ESC is unable to receive any data from the BMS/Battery.
Error 21 is thrown when the ESC is unable to receive any data from the BMS/Battery.


This may be because the 4 pin BMS data line has come unplugged or is not firmly plugged into the ESC.
This may be because the 4-pin BMS data line has come unplugged, or is not firmly plugged into the ESC.


It can also happen when the battery is fully dead or something has killed the BMS board inside.
It can also happen when the battery is fully dead or something has killed the BMS board inside.
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==Fix==
==Fix==


The first thing to check is that the battery had not somehow become unplugged.
The first thing to check is that the battery had not somehow become unplugged:


Remove the bottom panel and the control board so that you can access the wires more easily.
*Remove the bottom panel and the control board so that you can access the wires more easily.


Unplug and then plug the 4 pin data line back in, making sure it clicks into place in the JST connector.
*Unplug and then plug the 4-pin data line back in, making sure it clicks into place in the JST connector.


Plug the scooter into the charger and leave it for a few hours.
*Plug the scooter into the charger and leave it for a few hours.


If the error is still being thrown, check that the blue LED light is still blinking in the window on the battery.
If the error is still being thrown, check that the blue LED light is still blinking in the window on the battery.
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Alternatively, the entire battery can be replaced as the BMS replacement is a bit involved.
Alternatively, the entire battery can be replaced as the BMS replacement is a bit involved.


There are still some unknowns about this error code and as of yet the cause is yet to be fully understood in some cases.
There are still some unknowns about this error code and as of yet, the cause is yet to be fully understood in some cases.


[[Category: Scooters]][[Category: Ninebot]][[Category: Max]][[Category: Error Code]]
[[Category: Scooters]][[Category: Ninebot]][[Category: Max]][[Category: Error Code]]
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