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"Communication between Dashboard and Control Board is Abnormal, Please check the related connections" | "Communication between Dashboard and Control Board is Abnormal, Please check the related connections" | ||
Ninebot Error | Ninebot Error Code 10 is the same on both the Ninebot ESX/[[Ninebot SNSC 1.0|SNSC 1.0]] and the Ninebot Max/[[Ninebot SNSC 2.0|SNSC 2.0]]. | ||
Error 10 is caused by the Dashboard being unable to communicate with the ESC. | Error 10 is caused by the Dashboard being unable to communicate with the ESC. | ||
This page documents Error 10 for the [[Ninebot ES1]], [[Ninebot ES2|ES2]], [[Ninebot ES3|ES3]], and [[Ninebot ES4|ES4]], as well as the rental models [[Ninebot SNSC 1.0|SNSC 1.0]], and [[Ninebot SNSC 1.1|SNSC 1.0]]. | |||
For the Ninebot Max/G30/[[Ninebot SNSC 2.0|SNSC 2.0]]+, see [[Ninebot Max Error Code 10]]. | |||
{{Ninebot ESX Error Code SEO|10}} | |||
==Cause== | ==Cause== | ||
Error 10 is indicative of a dashboard issue. In some cases, the dashboard cannot communicate because the cable | Error 10 is indicative of a dashboard issue. In some cases, the dashboard cannot communicate because the cable that is used to connect it was meant for an IoT unit on a rental scooter. | ||
In other cases, the dashboard may have come unplugged or some part of the ESC may have failed causing the dashboard and ESC to not be able to communicate. | In other cases, the dashboard may have come unplugged or some part of the ESC may have failed causing the dashboard and ESC to not be able to communicate. | ||
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First, try unplugging the dashboard and then plugging it back in. | First, try unplugging the dashboard and then plugging it back in. | ||
This may cause it to begin working again, or it may resume flashing error 10 as soon as | This may cause it to begin working again, or it may resume flashing error 10 as soon as it's plugged back in. | ||
Flashing retail/stock firmware can sometimes alleviate the issue. | Flashing retail/stock firmware can sometimes alleviate the issue. |